Healthcare appointment scheduling solutions provider Zymego has announced a new partnership with Old Parsonage Surgery.The partnership with the NHS GP practice and member of the Weald Primary Care Network (PCN), aims to enhance the operational efficiency of the practice and improve patient experience.It will leverage Zymego’s innovative scheduling solution, enabling Old Parsonage Surgery to streamline appointment scheduling, reduce waiting times, and offer greater flexibility to patients.The Zymego platform seamlessly integrates with the Old Parsonage’s EMIS Web electronic patient record system, working around the clock with no staff training required.Zymego representative, Philip Daniels-May, said: “We are thrilled to be partnering with Old Parsonage Surgery.“Our goal is to help healthcare providers like Old Parsonage Surgery deliver the best possible service to their patients.“We believe our technology can make a significant difference in reducing waiting times and improving patient satisfaction.”The partnership will utilise Zymego’s innovative scheduling solution, which incorporates advanced booking algorithms.The collaboration aims to significantly reduce the administrative burden on the practice team at the Old Parsonage Surgery, freeing up more time for them to focus on patient care.This system is designed to optimally match patients with available healthcare professionals based on factors such as speciality, availability and patient preferences.Patients will not need to download an app or remember a new username or password.They can securely log in to Zymego using their NHS Login on their smartphone or computer to reschedule their appointments and access earlier appointments generated from cancellations.The Practice Manager at Old Parsonage Surgery, who is also a partner, said: “We are excited about this collaboration with Zymego.“Their technology will allow us to provide a more efficient and flexible service to our patients, enhancing their experience and improving our operational efficiency.”The service is expected to go live in August.
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